IT Support Engineer

Responsibilities:

● Provide daily IT remote and conference support for global clients, and solve daily problems of computer installation, configuration, upgrade and others

● Responsible for regular support like printers, video conferences, network troubleshooting, etc.

● Responsible for the management of employee account permissions

● Antivirus and Security Incident Response

● Complete other tasks assigned by superiors ,Complete work reports

Requirements:

● College degree or above, major in computer and related, more than 2 year experience in desktop operation

● Familiar with MacOS and Windows system, able to finish installation and troubleshoot independently

● Able to work under heavy pressure, have good service conscious of custome, and on the principle of results and actions

● Strong communication skills, good at teamwork, Actively thinking and learning

Working at Dtop Universal Carnival

Dtop Universal Carnival It is a business scene ecological platform that provides various types of business scene services through Internet technology, such as online retail, business travel, local life, etc. Dtop Global Carnival aims to create a convenient, stable and sustainable business scene ecosystem.

● Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless

● Tackle fast-paced, challenging and unique projects

● Work in a truly global organization, with international teams and a flat organizational structure

● Competitive salary and benefits

● Flexible working hours, remote-first, and casual work attire

Dtop Universal Carnival is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.